Terms of service

Overview

This website is operated by KILA Silver Jewellery.
By accessing or using our website, you agree to these Terms.

If you do not agree, please do not use our services.

1. Eligibility

  • You must be at least 18 years old or under supervision
  • You agree to provide accurate information

2. Product Information

We try to display products accurately. However:

  • Colors may vary due to screen settings
  • Slight variations in design may occur
  • Availability may change without notice

3. Orders

  • Placing an order is a request to purchase
  • Orders are confirmed only after payment and acceptance
  • We may cancel orders due to stock or pricing issues

4. Pricing & Payment

  • Prices may change without notice
  • Taxes and shipping may be additional
  • Valid payment details must be provided

5. Shipping & Delivery

  • Delivery timelines are estimates only
  • Delays may occur due to external factors
  • Responsibility transfers after dispatch

6. Returns & Refunds

Returns and refunds are subject to our policy available on the website.

7. Jewellery Care & Usage

  • Silver may naturally tarnish over time
  • Gold plating may fade with use
  • Proper care is recommended

8. Intellectual Property

All website content belongs to KILA Silver Jewellery.
Unauthorized use is not permitted.

9. Third-Party Services

We may use third-party services such as payment gateways and courier partners.
We are not responsible for their operations.

10. Limitation of Liability

To the extent permitted by law:

  • We are not liable for indirect or incidental damages
  • Use of products is at your discretion

11. Disclaimer

Products and services are provided on an “as available” basis.
We do not make guarantees regarding uninterrupted service or exact product expectations.

12. Termination

We may restrict or terminate access if misuse is detected.

13. Governing Law

These Terms are governed by laws of India.

Jurisdiction:
📍 Visakhapatnam

14. Changes to Terms

We may update these Terms from time to time.

15. Contact

📧 kilajewellers@gmail.com
📞 9933009935
📍 MVP Sector 1, Visakhapatnam